Articles Posted in Complainant

Overview: In Osorio v. Standhard Physical Therapy, Bulega, Tambi, the MCAD found in favor of the Complainant and awarded back pay plus emotional distress damages on her claims of sexual harassment and retaliation. There was credible evidence that Respondent Bulega, the business manager at the physical therapy office, began harassing the Complainant by smacking her behind several times a week, putting his hand down her shirt, snapping her underwear, making vulgar statements, and sending suggestive text messages. In addition, the Complainant once found Respondents Tambi and Bulega watching pornographic videos in the front area of the office.

The hearing officer found the Complainant’s testimony to be “extremely believable,” noting that she was clear and consistent throughout the proceedings. The evidence showed that the Complainant had been subjected to humiliating, unwelcome sexual harassment for a protracted period. Additionally, there was “no doubt” that the Respondents were on notice of the Complainant’s protected activity of complaining about sexual harassment but terminated her anyway, with a clear causal connection between those events. The hearing officer also found Respondents Bulega and Tambi individually liable.

Overview: In Martins v. Isabel’s Pizza DBA Papa John’s Pizza, the MCAD found in favor of the Complainant and awarded emotional distress damages with 13 weeks of back pay. The Complainant, who at the time was a high school student working as a pizza-maker for a Papa John’s franchise, brought claims of sexual harassment and constructive discharge against the franchise operator. She had received increasingly sexually suggestive text messages from her manager; eventually, the manager cornered her at the end of a night shift and groped her.

The manager was fired and was subsequently charged with indecent assault and battery, which resulted in a plea deal. Shortly after the incident, the Complainant learned that two of the manager’s cousins had come to the business looking for her, which she interpreted as a threat. The hearing officer determined that the events were clearly sufficiently severe and pervasive to create a hostile work environment and that the Respondent was vicariously liable. Additionally, the potential threat of workplace violence coupled with the employer’s insufficient response meant that the Complainant had been constructively discharged.

Overview: In Dateo v. Springfield BBQ LLC dba Famous Dave’s BBQ, the MCAD found in favor of the Complainant, awarding back pay and emotional distress damages after finding that the Complainant’s hours as a bartender and waiter were reduced and given to young women. The Complainant had decades of experience as a successful bartender and was hired by the Respondent restaurant when he was 48 years old. In an effort to “put a new face to the bar,” the Respondent altered the staff so that the bartenders and waitstaff consisted of the Complainant and six women who were all under 30 years old.

The Complainant successfully established a prima facie case of discrimination based on age and gender, and the Respondent failed to rebut the case because it declined to participate in the MCAD hearing. The Respondent similarly defaulted on the claim of retaliation. The hearing officer awarded lost wages for a 21-month period and emotional distress damages.

Overview: In Robar v. Int’l Longshoremen’s Association, Local 1413-1465, Fortes, the MCAD found in favor of the Complainant and awarded emotional distress damages for her claims of gender-based discrimination and retaliation. The Complainant, a woman with experience and certification in forklift operation, alleged that the Respondents refused to hire her as a forklift operator due to her gender and non-member status with the union.

The hearing officer found direct evidence of gender discrimination underscoring the fact that the union never hired women to operate the forklifts. The Respondents failed to refute this evidence, providing ostensibly false reasons for their actions. There was also evidence that the Respondents denied union membership to the Complainant because she had not worked enough hours but admitted several men who did not meet that requirement. The Complainant failed to put forth a prima facie case for retaliation, however, because the events in question lacked temporal proximity and the alleged harm was hypothetical. In addition to emotional distress damages, the hearing officer imposed a civil penalty against the Respondent union.

Overview: In Babu v. Aspen Dental Management, the MCAD found in favor of the Complainant, awarding back pay and emotional distress damages for claims of employment discrimination and retaliation. The Complainant, a Romanian immigrant and trained dental assistant, alleged that she was subjected to harassment because of her accent and was retaliated against for objecting to the officer manager’s sexualized behavior towards male patients. The Complainant had consistently received very positive employment reviews in her eight years at Aspen Dental practices prior to the incident in question but was ultimately terminated fourteen months after filing her MCAD complaint.

The hearing officer credited the Complainant’s testimony that she confronted her supervisor about flirting with a patient in the office over the supervisor’s denial. Under a disparate treatment analysis, the hearing officer found direct and indirect evidence of national origin discrimination. The justifications put forth by the Respondent for the discipline against the Complainant and for her eventual termination were found to be illegitimate after close scrutinization. There was a causal connection between the protected activity of complaining about the supervisor’s demeanor and the subsequent adverse employment actions, which had included a demotion in pay and title.

Overview: In Joyce v. CSX Transportation, the MCAD found in favor of the Complainant, awarding six years of back pay and considerable emotional distress damages for a disability-based discrimination claim. The 66-year-old Complainant, who was a conductor with the Respondent transportation company, suffered from cognitive disabilities such as ADHD and depression. He charged his employer with denying him a reasonable accommodation in requiring him to use an administrative computer system with which he had a great deal of difficulty.

In finding a failure to accommodate, the hearing officer reasoned that the Complainant’s requests for accommodation were fairly straightforward. The Respondent’s assertion that it had no knowledge of the Complainant’s disabilities was deemed not credible. The hearing officer held the Respondent liable under the “cat’s paw” theory of discrimination, finding a supervisor with discriminatory animus who influenced the decision to take disciplinary action against the Complainant, action which was deemed pretext for discrimination.

Overview: In Phillips v. Electro-Term-Hollingsworth, the MCAD found in favor of the Complainant and awarded back pay plus emotional distress damages for a sexual harassment claim against the Respondent electronic wiring manufacturer. The Complainant, who worked briefly at the Respondent company as a wire harness assembler, had asked coworkers to stop speaking graphically about sex acts in her presence. In response, those coworkers engaged in increasingly threatening behavior to which the Complainant’s superiors provided a limited and unhelpful reaction.

Even though the hearing officer found that the Complainant embellished some of her factual testimony, the officer determined that coworkers did indeed conduct repeated vulgar discussions of sexual acts within earshot of the Complainant and threatened her after she reported that conduct. The employer had a duty to inquire into the specific allegations and failed to conduct a thorough investigation. The hearing officer further concluded that the Complainant’s protected activity of reporting the harassment was the primary reason she had been threatened by termination, and the work environment was sufficiently hostile to support a constructive discharge claim.

Overview: In Canton v. Biga Wholesale, Martin, etc., the MCAD found in favor of the Complainant, awarding back pay and emotional distress damages for claims of sexual harassment and retaliation. The Complainant, who worked in bread production for Biga’s multiple bakery entities, credibly testified that her direct supervisor began making advances toward her. The Complainant rebuffed these advances, at which point they intensified to include unwanted grabbing/kissing and an offer by the supervisor to credit the Complainant for working a shift if she went home with him. The Complainant’s supervisor subsequently reduced her hours after she continued to reject his advances. After hiring an attorney and notifying company leadership of these incidents, the Complainant was eventually laid off.

The hearing officer concluded that the Complainant was the target of a “relentless campaign” of unwanted sexual propositions and that she suffered adverse changes in the terms of her employment as a result of rejecting those advances. Furthermore, the Complainant was subjected to a hostile work environment because her supervisor’s conduct so clearly crossed the boundaries of a professional relationship. The hearing officer also found that the Complainant was laid off in retaliation to objecting to such conduct and that the actions of the company’s personnel officer in response were so egregious as to make her individually liable.

Overview: In Codinha v. Bear Hill Nursing Center, the MCAD found in favor of the Complainant and awarded emotional distress damages for unlawful termination based on age and disability. The Complainant, a Certified Nursing Assistant, was in her early 70s when she fell at home and broke her wrist. After a period of medical leave, the Respondent informed her that it would not be feasible for her to return to work.

The Respondent claimed that the Complainant was terminated due to concerns over her attitude and poor performance, but the hearing officer determined that this was not credible. The hearing officer noted that the timing was suspect, that coworkers had not previously complained to management about the Complainant, that there were no negative reports about the Complainant’s performance, and that her most recent evaluation was positive. In addition, the Respondent had characterized the termination as a layoff, and not as a termination for cause.

Overview: In Lapete v. Country Bank, the MCAD found in favor of the Complainant and awarded back pay and emotional distress damages. The hearing officer determined that the Respondent bank failed to provide a reasonable accommodation for the Complainant’s disability—post-partum depression following the birth of her son via emergency C-section—and improperly terminated the Complainant instead of granting a reasonable request for a brief extension of medical leave.

Although the Complainant had been on leave for more than the 12 weeks afforded by statute and the FMLA, the Complainant met her obligation to engage in an interactive dialogue and keep the Respondent informed as to her condition. The Respondent, conversely, arbitrarily terminated the Complainant without engaging in any interactive dialogue. At the time of her termination, the Complainant was only seeking a few additional weeks of leave and not an indefinite extension. The hearing officer reasoned that sole reliance on the 12-week leave period required by the FMLA would be misguided because “Massachusetts disability law requires a more flexible approach” in determining what constitutes reasonable accommodation.